Return policy

We accept returns within 14 days of delivery for unworn items in original condition with tags attached. Approved returns are refunded to your original payment method; customers are responsible for return shipping. If you have any questions, please don't hesitate to reach out.

  1. Eligibility for Returns

Eligibility for Returns

  • Items must be returned within 14 days of delivery. The item must be unworn, in its original condition, and with all tags still attached. Proof of purchase is required. Certain items such as final sale products or personal care items may not be eligible for return.

Items must be returned within 14 days of delivery. The item must be unworn, in its original condition, and with all tags still attached. Proof of purchase is required. Certain items such as final sale products or personal care items may not be eligible for return.

  1. Return Process

Return Process

  • Contact our team at hello@mrsswim.com to initiate a return request. Once approved, we will provide instructions on how to return your item. The customer is responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service as we are not responsible for lost or damaged returns.

Contact our team at hello@mrsswim.com to initiate a return request. Once approved, we will provide instructions on how to return your item. The customer is responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service as we are not responsible for lost or damaged returns.

  1. Refunds

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved returns are refunded to your original payment method within 14 business days. Shipping fees are non-refundable.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved returns are refunded to your original payment method within 14 business days. Shipping fees are non-refundable.

  1. Exchanges

Exchanges

  • If you need to exchange an item, please contact us at hello@mrsswim.com to confirm availability. Exchanges are processed once we receive the original item in unworn condition with tags attached.

If you need to exchange an item, please contact us at hello@mrsswim.com to confirm availability. Exchanges are processed once we receive the original item in unworn condition with tags attached.

  1. Damaged or Defective Items

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at hello@mrsswim.com with photos of the issue. We will provide a replacement or full refund as applicable.

If you receive a damaged or defective item, please contact us immediately at hello@mrsswim.com with photos of the issue. We will provide a replacement or full refund as applicable.

  1. Contact Us

Contact Us

For any questions or concerns about your order, our team is happy to help. Reach out to us anytime — we typically respond within 24 hours.